A savings toggle can be saved and turned on and still not deposit in the year you entered. In the example below, a Manual TFSA Saving toggle for $25,000 in 2022 is active, but the cash-flow detail for 2022 shows no TFSA deposit.
Check contribution room first, then cash flow.
Check contribution room
A TFSA or RRSP deposit needs enough carry-forward room in that year.
In Financial Insights, select Return to Evaluation.
Open Savings, then Carry Forward.
Confirm the room for that account is at least the toggle amount.
If the room covers the deposit, room is not the reason. You can also see the projected room by year in Financial Insights → Details. Choose Personal - Net Worth, then Net Worth Summary, and look for the TFSA Room and RRSP Limit rows.
Check cash flow
The usual reason is that the year does not have enough cash flow to fund the contribution.
When spending is higher than after-tax income, Planworth covers the shortfall using the Cash Flow Deficiency order under Assumptions → Excess/Deficiency. It withdraws from the accounts in that order. If those accounts are used up, it can sell other assets, such as miscellaneous assets, personal real estate, or corporate shares.
In the example, after-tax income is $248,155 and spending is $300,000. The plan needs about $52,000 from savings to cover the gap. The shareholder loan, bank account, and non-registered account could not cover it, so Planworth withdrew from the TFSA. A new TFSA contribution of $25,000 in that same year is not possible.
Review the year's income, spending, and the Excess/Deficiency order before changing the toggle. Whether the client should contribute, and which accounts should fund it, stays with the advisor.